FAQ
Questions, answered plainly
General
What does SummAEO do?
It asks AI tools the questions your customers ask, shows whether they name your business and who they name instead, and gives you fixes to try.
Which AI tools do you check?
Currently ChatGPT, Perplexity, Gemini and Google's AI Overviews. We may add, change or remove tools as SummAEO develops.
Do I need to sign up for the free check?
Yes. Create an account, confirm your email address, then run your check. No card is needed.
What do I get for free?
One check. It shows your score, the businesses AI names instead of you, and your top fix. The rest of the report is part of Pro.
Will fixing things make AI name my business?
We show you what to fix and you can check again to see what changed. We can't promise what an AI tool will say, because we don't control them.
Price and payment
How much does Pro cost?
£50 a month. That price includes VAT. Stripe, our payment provider, takes the first payment when you subscribe, then the same amount on the same date each month until you cancel.
What does Pro include?
Every fix for your business, not just the top one. Content ideas and technical checks. PDF report to share. Check history, so you can see what changed. Up to 4 checks a month.
How many checks do I get?
Up to 4 checks in any 30 days. A check only counts if at least half of its AI answers come back.
How do I cancel?
Email steven@summone.co.uk from the address on your account. We cancel your subscription in Stripe so it ends at the end of the month you have already paid for. You keep Pro until then, then your account goes back to the Free plan and you can still sign in.
Do you give refunds?
We don't give refunds for part months, except where the law requires us to.
Will the price change?
If we change the price, we will email you before the new price applies. You can cancel before then if you don't want to pay it.